1 Who We Are
sbet7 ("we", "us", "our", "the Platform") operates the online gaming website at https://sbet7.best, offering card games, jackpot slots, fishing games, bingo, roulette, and other gaming content to eligible players in the Philippines and permitted jurisdictions.
This Privacy Policy applies to all personal data collected by sbet7 through the platform, including during registration, account use, payment transactions, customer support interactions, and participation in promotions. By creating a sbet7 account or using the platform, you confirm that you have read and understood this Privacy Policy.
For questions or requests related to your personal data, contact the sbet7 Data Privacy team at support@sbet7.best with the subject line "Privacy Request".
For Filipino players: sbet7 processes personal data in accordance with applicable data protection laws covering gaming operators in the Philippine market. Your rights as a data subject are described in full in Section 9 of this policy.
2 Personal Data We Collect
sbet7 collects personal data from players through several channels. The categories of data we collect, the source, and whether collection is mandatory or optional are set out below.
2.1 Registration and Account Data
When you create a sbet7 account, we collect the information you provide, which includes:
- Full legal name as it appears on your government-issued ID
- Date of birth (to verify that you meet the minimum age requirement of 18)
- Email address (used for account communications and login)
- Mobile number (used for account verification and security alerts)
- Home address in the Philippines
- Preferred currency (Philippine pesos — PHP)
- Username and encrypted password
2.2 Identity Verification (KYC) Data
Before processing withdrawals — and potentially at other points in your account lifecycle — sbet7 requires identity verification documents. These may include:
- Government-issued photo ID: Philippine passport, driver's licence, PhilSys National ID, UMID, SSS ID, Voter's ID, or PRC ID
- Proof of address dated within the last 90 days (utility bill, bank statement, or government-issued document showing your registered address)
- Selfie or live verification photograph in some cases
- Proof of payment method ownership where required (e.g., screenshot of GCash or Maya account showing your name)
2.3 Financial and Transaction Data
sbet7 records all financial transactions associated with your account, including:
- Deposit amounts, dates, methods, and references
- Withdrawal amounts, dates, destinations, and processing status
- Bonus claims and wagering activity
- Payment method details (GCash number, Maya account reference, bank account details — note: full card numbers are never stored by sbet7 directly)
2.4 Gaming Activity Data
sbet7 records detailed logs of your gaming activity on the platform, including game sessions played, bet amounts and outcomes, game preferences, session durations, and responsible gaming tool usage. This data is used for account management, dispute resolution, regulatory reporting, and responsible gaming monitoring.
2.5 Technical and Device Data
When you access sbet7, we automatically collect certain technical information, including:
- IP address and approximate geographic location derived from it
- Device type, operating system, and browser version
- Session timestamps and page interaction data
- Referral source (how you arrived at sbet7)
- Cookie data and similar tracking technologies (see Section 6)
2.6 Customer Support Data
When you contact sbet7 support via live chat or email, we collect and retain records of the communication, including the content of your messages, your account details as referenced in the conversation, and any resolution steps taken.
| Data Category |
Collection Basis |
Mandatory? |
Source |
| Registration details | Contract | Yes | Provided by player |
| KYC / ID documents | Legal obligation | Yes (for withdrawals) | Provided by player |
| Financial transactions | Contract / Legal obligation | Yes | Generated automatically |
| Gaming activity logs | Contract / Legal obligation | Yes | Generated automatically |
| Technical / device data | Legitimate interest | Automatic | Collected automatically |
| Marketing preferences | Consent | Optional | Provided by player |
| Support communications | Contract / Legitimate interest | When using support | Provided by player |
sbet7 handles GCash, Maya, and bank payment data securely — your financial details are protected at every step.
3 How sbet7 Uses Your Personal Data
sbet7 uses personal data collected from Filipino players for the following specific purposes. We do not use your data for any purpose not described in this policy without first obtaining your consent or where otherwise permitted by applicable law.
3.1 Account Management and Service Delivery
Your registration and account data is used to create and maintain your sbet7 account, verify your identity and age eligibility, process your deposits and withdrawals in PHP, deliver the games and services you request, and communicate with you about your account. This use is necessary to fulfil the contract between you and sbet7.
3.2 Identity Verification and Fraud Prevention
sbet7 is required by applicable regulations to verify the identity of players before processing withdrawals and to conduct ongoing monitoring for signs of fraud, money laundering, or other financial crime. KYC documents and transaction data are used for this purpose. This use is driven by legal obligation and legitimate business interest in maintaining a secure and compliant platform.
3.3 Responsible Gaming Monitoring
Gaming activity data, deposit patterns, and session behaviour are monitored by sbet7 to identify indicators of problem gambling — such as chasing losses, extended sessions, or rapidly increasing bet sizes. Where such patterns are detected, sbet7 may proactively reach out to the player with responsible gaming information or activate protective measures. This use is in the player's vital interest and is required by responsible gaming obligations.
3.4 Regulatory Compliance and Reporting
Transaction records, identity verification data, and gaming activity logs are retained and may be reported to regulatory authorities as required under applicable Philippine gaming and anti-money laundering laws. sbet7 has no discretion over these obligations — regulatory reporting is mandatory where triggered by law.
3.5 Platform Improvement
Aggregated and anonymised technical data and gaming behaviour data is used to improve the sbet7 platform — identifying technical issues, understanding which games and features Filipino players value most, and making the mobile experience better. This use relies on legitimate interest and does not involve individual-level profiling for commercial purposes.
3.6 Marketing Communications
Where you have provided explicit consent, sbet7 may send you promotional emails, push notifications, or SMS messages about new games, promotions, and platform updates. See Section 11 for details on how to manage your marketing preferences.
4 Legal Basis for Processing
sbet7 processes your personal data on the following legal grounds:
- Contract: Processing necessary to create and maintain your account, process transactions, and deliver the gaming services you have registered for.
- Legal obligation: Processing required to comply with applicable law, including identity verification, anti-money laundering monitoring, regulatory reporting, and data retention requirements imposed by gaming regulators.
- Legitimate interest: Processing for fraud prevention, platform security, technical improvement, and responsible gaming monitoring — where these interests do not override your fundamental rights and freedoms.
- Consent: Processing for optional marketing communications, where you have explicitly opted in. Consent may be withdrawn at any time.
- Vital interests: In exceptional circumstances, processing may be required to protect the vital interests of a player — for example, acting urgently on information suggesting a player is in crisis related to problem gambling.
5 Who We Share Your Data With
sbet7 does not sell, rent, or trade your personal data. We share data only where necessary and always under appropriate data protection safeguards. Third parties who may receive your personal data include:
5.1 Payment Processors
To process your deposits and withdrawals via GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, or Visa/Mastercard, sbet7 shares the minimum necessary transaction data with the relevant payment provider. These providers operate under their own privacy policies and data protection obligations.
5.2 Identity Verification Services
sbet7 may use third-party identity verification (KYC) service providers to verify the documents you submit. These providers are contractually bound to use your data only for the purpose of identity verification on behalf of sbet7 and may not retain or use it for any other purpose.
5.3 Game Content Providers
The game titles in the sbet7 library are provided by third-party game developers and studios. These providers typically process your session data (bet amounts, game results) through their game servers as part of delivering the game to you. Game providers receive only the technical session data necessary to run the game — they do not receive your full registration or payment details.
5.4 Regulatory Authorities
sbet7 is required by applicable law to share certain player data, transaction records, and KYC information with gaming regulators and financial intelligence authorities where legally mandated. These disclosures are not discretionary — they are legal obligations sbet7 must fulfil.
5.5 Professional Advisors
sbet7 may share limited data with legal, accounting, or audit advisors where necessary to obtain professional advice, always under strict confidentiality obligations.
sbet7 does not share your personal data with advertising networks, data brokers, or any third party for marketing purposes without your explicit prior consent.
6 Cookies and Tracking Technologies
sbet7 uses cookies and similar tracking technologies to operate the platform, maintain your login session, remember your preferences, and understand how players interact with the site. The types of cookies used include:
- Essential cookies: Required for the platform to function. These maintain your login session, remember your currency preference, and enable core features. They cannot be disabled without preventing platform functionality.
- Performance cookies: Used to collect anonymised data about how players navigate sbet7 — which pages are most visited, where errors occur, and how quickly pages load. This data is used in aggregate to improve platform performance and is not linked to individual accounts.
- Functionality cookies: Remember your preferences such as language settings, responsible gaming limits configuration, and notification preferences to provide a more consistent experience between sessions.
- Analytics cookies: Help sbet7 understand player engagement patterns and the effectiveness of platform improvements. Data is anonymised before analysis and is never sold to third parties.
You can manage cookie settings through your browser. Disabling certain cookies may affect the functionality of your sbet7 account. Essential cookies cannot be disabled without preventing the platform from working correctly.
7 How Long We Keep Your Data
sbet7 retains personal data for the period necessary to fulfil the purposes described in this policy, including compliance with legal and regulatory retention obligations. Specific retention periods include:
- Account and registration data: Retained for the duration of your active sbet7 account plus a minimum of five years after account closure, as required by applicable gaming and anti-money laundering regulations.
- KYC / identity verification documents: Retained for a minimum of five years from the date of verification or account closure (whichever is later), as required by law.
- Financial transaction records: Retained for a minimum of five years from the date of each transaction.
- Gaming activity logs: Retained for a minimum of three years to support dispute resolution and regulatory compliance.
- Customer support communications: Retained for a minimum of two years from the date of the support interaction.
- Marketing consent records: Retained for three years from the date consent was granted or withdrawn, as evidence of compliance with consent obligations.
When data is no longer required and the applicable retention period has expired, sbet7 securely deletes or anonymises the data so it can no longer be associated with an individual player.
sbet7 mobile security protects your account data across all devices — from Baguio to Cebu and everywhere in between.
8 How sbet7 Protects Your Data
sbet7 implements a layered approach to data security designed to protect your personal and financial information against unauthorised access, alteration, disclosure, or destruction. Key security measures include:
- TLS encryption in transit: All data transmitted between your device and sbet7 servers is protected by Transport Layer Security (TLS) encryption, making it unreadable to anyone intercepting the connection.
- Encrypted data storage: Sensitive personal and financial data is stored in encrypted form. Database access is restricted to authorised personnel with a documented business need.
- Access controls: Internal access to player data is role-based and restricted to staff who require it to perform their job functions. Access logs are maintained and reviewed.
- Two-factor authentication (2FA): sbet7 strongly recommends and supports two-factor authentication for player accounts. Enabling 2FA significantly reduces the risk of unauthorised account access even if your password is compromised.
- Security monitoring: sbet7 systems are monitored continuously for signs of security incidents, intrusion attempts, and anomalous access patterns. Incidents are investigated and addressed promptly.
- Third-party security audits: sbet7 engages independent security specialists to test the platform's security posture on a periodic basis.
Your role in account security: sbet7's security measures protect your data on our end. Protecting your login credentials is your responsibility. Use a strong, unique password for your sbet7 account, enable two-factor authentication, and never share your login details with anyone — including people claiming to be sbet7 support.
9 Your Privacy Rights
As a sbet7 player, you have the following rights over your personal data. To exercise any of these rights, contact sbet7 at support@sbet7.best with subject line "Privacy Request". We will respond within 30 days.
Right of Access
You have the right to request a copy of the personal data sbet7 holds about you, along with information about how it is used and who it has been shared with.
Right to Rectification
If any personal data sbet7 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Some data (such as your registered name) requires identity verification to change.
Right to Erasure
You may request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected. Note that regulatory retention obligations (Section 7) may mean some data must be retained even after an erasure request.
Right to Restrict Processing
You may request that sbet7 restrict the processing of your personal data in certain situations — for example, while a dispute about accuracy is being resolved, or where you object to processing based on legitimate interest.
Right to Data Portability
Where processing is based on your consent or a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
Right to Object
You have the right to object to processing of your personal data based on legitimate interest, including profiling for direct marketing purposes. If you object to marketing, processing for that purpose will stop immediately.
10 Children's Privacy
sbet7 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. The platform takes active steps to verify player age during registration, and accounts found to belong to minors are immediately closed with all funds forfeited as required by applicable regulations.
If you believe a minor has registered a sbet7 account using false information, please contact support@sbet7.best immediately. We will investigate and take appropriate action, including account closure and notification to relevant authorities where required by law.
Parents and guardians are encouraged to use appropriate parental control software to prevent minors from accessing online gaming platforms. sbet7 cannot be held liable for a minor's access where registration was completed using false age information.
11 Marketing and Communications
sbet7 sends two types of communications to players:
11.1 Service Communications
These are transactional or account-related messages — deposit confirmations, withdrawal updates, security alerts, responsible gaming notifications, and policy change notices. These communications are necessary for account management and are sent regardless of your marketing preferences. You cannot opt out of service communications while your account is active.
11.2 Marketing Communications
Promotional emails, SMS messages, and push notifications about new games, bonuses, and platform features are sent only where you have explicitly opted in. You can withdraw your marketing consent at any time by:
- Clicking the "Unsubscribe" link in any sbet7 marketing email
- Adjusting your notification preferences in your sbet7 account settings
- Contacting sbet7 support and requesting removal from marketing communications
Withdrawal of marketing consent takes effect within 48 hours for email and within 7 days for other channels, reflecting standard system update cycles. Withdrawing marketing consent does not affect your ability to continue using sbet7.
12 Third-Party Links and Services
The sbet7 platform does not contain links to external third-party websites. However, if you access sbet7 through a third-party link, promotional channel, or partner referral, please note that sbet7 is not responsible for the privacy practices of those third-party channels. Once you are on the sbet7 platform, this Privacy Policy applies.
Payment providers (GCash, Maya, BDO, BPI, UnionBank, etc.) that process your transactions operate under their own privacy policies. sbet7 is not responsible for how these providers handle your data outside of the direct transaction context. We recommend reviewing the privacy policy of your payment provider if you have concerns about how your financial data is handled on their side.
13 Changes to This Privacy Policy
sbet7 reviews this Privacy Policy regularly and updates it when our data practices change or when legal or regulatory developments require it. The "Last reviewed" date at the top of this page reflects when the current version was last examined and approved.
When material changes are made — changes that meaningfully affect your rights or how your data is used — sbet7 will notify you through one or more of: a notice on the sbet7 homepage, an email to your registered address, or an in-platform notification when you next log in.
For non-material updates (such as clarifications, formatting corrections, or minor additions that don't change the substance of our practices), the policy will be updated and the date revised without individual notification. We recommend reviewing this page periodically.
Your continued use of sbet7 after a Privacy Policy update takes effect constitutes your acceptance of the revised policy. If you have objections to a material change, you should stop using the platform and may request account closure.
14 How to Contact sbet7 About Privacy
For all privacy-related enquiries, data subject requests, and complaints related to the handling of your personal data by sbet7, you can reach us through:
- Email: support@sbet7.best — use subject line "Privacy Request" for data subject rights requests and "Privacy Complaint" for complaints. We target a response within 30 days for rights requests and 5 business days for urgent matters.
- Live Chat: Available 24/7 on the sbet7 platform for general privacy questions. For formal data subject requests, email is recommended to ensure a proper written record is maintained.
If you are not satisfied with how sbet7 has handled your privacy concern, you have the right to escalate to the appropriate data protection authority in your jurisdiction. sbet7 cooperates fully with regulatory investigations related to data privacy.
